Frequently Asked Questions
How long does the battery last?
Ravunzelle™ provides up to 2–3 hours of cordless comfort on a full charge depending on the heat and vibration settings used.
How long does it take to charge?
The device fully charges in approximately 2–3 hours using the included USB-C charging cable.
Can I use it while sleeping?
Yes. Ravunzelle™ includes a smart 15/30 minute auto shut-off timer designed for comfort and safety during rest and relaxation.
Is it safe for sensitive skin?
Absolutely. Ravunzelle™ is made with soft, skin-friendly velvet fabric designed for comfortable everyday wear.
Does it have different heat settings?
Yes. The belt features 5 adjustable heat levels ranging from 45°C to 65°C so you can customize your comfort.
Does it include massage or vibration modes?
Yes. Ravunzelle™ includes 4 gentle vibration modes to help relax muscles and ease discomfort.
Can I wear it under clothing?
Yes. Its lightweight and slim design makes it easy to wear discreetly under most clothing at home, work, or while relaxing.
Is it cordless?
Yes. Ravunzelle™ is completely cordless and rechargeable, allowing you to move comfortably without being plugged in.
What comes inside the package?
Each order includes:
- 1× Ravunzelle™ Heated Comfort Pad
- 1× USB-C Charging Cable
- 1× User Manual
What is your return policy?
We offer a 30-Day Satisfaction Guarantee. If you are not satisfied with your purchase, contact us within 30 days of delivery for assistance.
How long does shipping take?
Shipping times vary by location. Most orders arrive within 5–12 business days after processing.
How can I contact support?
You can contact our support team anytime through our Contact Us page or by email for order assistance and product support.
Is Ravunzelle™ suitable for daily use?
Yes. Ravunzelle™ is designed for everyday comfort, relaxation, and wellness support whenever you need soothing warmth.