Refund Policy

At Ravunzelle™, customer satisfaction is important to us.

Returns

We accept eligible returns within 30 days of delivery.

To qualify for a return:

• The item must be unused and in original condition

• The item must be returned in its original packaging

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with photos of the issue.

Refund Process

Once your return is received and inspected, refunds will be issued to the original payment method within 5–10 business days.

Non-Refundable Items

Used personal wellness products may not qualify for refunds due to hygiene reasons.

Order Cancellations

Orders may only be canceled before processing or shipment.

Return Shipping

Customers may be responsible for return shipping costs unless the item arrived damaged or incorrect.

Contact

For refund assistance, contact:

ravunzelle.support@gmail.com